Our Cancellation Policies:

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 At ReglaSOUL, we’re committed to offering transformative, hands-on learning experiences. Due to the extensive planning and resources involved in delivering our programs, we have a strict return and cancellation policy for our custom immersive programs and our Farming + Sustainability programs. 

• Non-Refundable Deposit: A $300 deposit is required to secure your spot. This deposit is non-refundable under any circumstances.
• Program Balance: The remaining balance must be paid by the program payment deadline. Failure to pay on time may result in loss of your spot without refund.

If you need to cancel your participation:

• More than 30 days before the program start date: You may receive a 50% refund of the total program fee paid (excluding the non-refundable deposit).
• 30 days or fewer before the program start date: No refunds will be issued.
• Cancellation Fee: All participant cancellations are subject to a $300 fee, in addition to the non-refundable deposit.

In the unlikely event that ReglaSOUL must cancel or make significant changes to the program due to circumstances beyond our control (e.g., safety concerns, natural disasters):

• You will receive a full refund of all program fees paid, minus the deposit.
• If the program is rescheduled, you may choose to attend the new session or receive a refund.

If the program is affected by unforeseeable events such as natural disasters, public health emergencies, or political unrest, refunds will be considered on a case-by-case basis but are not guaranteed.

To request a refund, email us at payments@reglasoul.com with your full name, program details, and reason for cancellation.  Official refund requests must be submitted in for refund consdideration.  Eligible refunds are processed within 7 - 10 business days.